Terms & Conditions
Terms & Conditions
The current sales conditions govern the agreement between Mora UK and the customer that are formalized through website to purchase Mora UK products through this website.
2.1. Eligibility to purchase
To place an order through the website, the customer must be of legal age (over 18) and should be the final customer. Minors are expressly excluded.
If the customer is not registered as a friend of Mora UK and places an order, the customer will automatically be registered as such in the Mora UK system. The rights and benefits derived from registration as Mora UK friends is in the email listing of Mora UK.
To place an order through the website Mora UK, you must follow these steps:a) Choose the products you want using our filters and add them to the shopping cart.
b) Pass box.
c) Enter delivery information and payment.
d) Choose the payment method and click “Submit Order”. When you press the “Send Order” on the order form, the customer agrees to fully and without reservation all the conditions of sale which appear on the website at the time of contracting.
e) Make payment via credit card or PayPal.
f) If payment is authorized, the customer will receive a confirmation of receipt of order at the email address specified in our form.
It is recommended that customers print and / or save a copy of the Terms of Sale when ordering.
A copy of the acknowledgment to the email address of the customer is sent. We recommend you print or download a copy for future reference.
Mora UK may change the Terms of Sale at any time, without notice to a customer. If an order is canceled for any reason, Mora UK refund (if applicable) the value of the order. Shipping is never refunded except in certain circumstances or changes in the website. Furthermore, when the customer has received confirmation of receipt of their order from Mora UK, the terms of sale applicable are the same and cannot be changed.
The completion of an order through the website is subject to the availability of the garments. Mora UK seeks to ensure that there is stock of all items that are on sale.
If the ordered product is not available or has exhausted its stock, the customer will be informed by email and we will refund the amount paid no later than 30 days to pay.
Mora UK reserves the right to reject any order, cancel or not to accept an order confirmed by, among others, the following reasons:
- There was a technical error in pricing or the website when ordered.
- The product contained in the request is not available.
- The payment information provided was inaccurate or unverifiable.
- Security systems indicate that the request is failed, or may be fraudulent.
- There are reasons that indicate that the client is a minor (under 18).
- Mora UK has been unable, after 3 attempts to deliver the order to the address provided.
If an order is canceled for any of the above reasons, Mora UK, refund (if applicable) the value of the order. Shipping charges are never refunded except in certain circumstances.
2.5. Verification of data
Before processing an order placed by the customer, Mora UK can verify the data on it. This can mean the address verification and credit worthiness of the customer and whether there may be some fraud involved. Regarding the possible fraud, Mora UK can use a partially automated verification of all purchases to filter those that are considered abnormal or suspicious and suspected fraud. Orders suspected of fraud will be investigated and may be terminated by the customer to the relevant authorities, where action against it can be taken.3. Price and Payment
3.1. Prices and Currency
Prices and offers that are presented on the website include VAT (value added tax) and are only valid for orders placed online through the website. These prices may not match those available in stores or through other Textils Mora around the world.
Prices are in GBP (Great British Pound).
To pay for the order the customer may use the following credit cards or debit cards: Visa, Visa Electron, MasterCard, American Express or PayPal.
You will be charged after order confirmation.
3.3. Changes in the price
The prices displayed on the website are subject to change. Mora UK reserves the right to change prices without notice. However, after receipt of order confirmation from Mora UK, the price paid for this order will not be changed.
Mora UK advises that despite the meticulous updates that are made to the prices on the site, they may contain errors. All errors displayed on prices will be corrected promptly and not binding on Mora UK.
To comply with VAT rules applicable under the distance selling, it follows that deliveries are made in the member state to appear on the delivery address.
This way, all purchases made through the website are subject to VAT. VAT rate will apply in the current legal requirements in the member state where the goods will be delivered in a specific order.
Customers outside the territories where VAT applies: according to the policy of Mora UK VAT will be charged VAT to customers in the area of purchase they make the purchase through the website ordering.
Deliveries are made Monday to Friday within the country and according to the stipulated working hours of delivery to each European country. No deliveries are made on weekends and during local festivals.
Deliveries are made during office hours. Therefore, to facilitate deliveries, customers are asked to use their work addresses or other addresses where you have someone who can receive the package.
Orders are usually delivered to 4 or 8 days and usually meet the deadline, although Mora UK can not guarantee the timeliness, all orders are delivered in a period of 30 days after the date of confirmation of receipt of order at most. Once order is shipped, the customer receives a notification email with expected delivery date.
Customer must check the status of the package upon delivery. If the packaging is damaged, the customer must not accept delivery. The amount of the purchase and shipping costs are reimbursed to the purchaser when the store has processed and returned products. Mora UK reported that the delivery must be verified in a reasonable time after receipt. In case you have not received any rejection of the products within 30 days of delivery, Mora UK considers that the customer has accepted the same. This does not affect customer's right of return or exchange on an order as provided in Shipping & Returns section.
5. Conditions for Promotional codes
5.1. Use Of Codes
When using promotional codes according to their terms and conditions apply to a single discount on the purchase of a single product or a discount on an order in the period indicates the coupon code.
5.2. Non Transferable
Promotional codes are personal and not transferable. can only be used for purchases made on the Website. Customer may not sell, trade or assign promotional codes. The promotional code can not be loaded or show through websites or other means to make public offerings, gifts, sales or other exchanges. Promotional codes can not be used for commercial purposes.
Promotional codes can not be exchanged for money.
5.3. One Code Per Order
Can only use one coupon code per order. Promotional codes can not be combined with any other offer or special promotion.
5.4. Reissue of Promotional Codes
Mora UK has no obligation to reissue or make refunds of promotional codes. However, if Mora UK decides at its sole discretion to reissue or make a return of the promotional codes, would be necessary to present the Customer coupon code. Therefore, the customer should always keep a copy of the promotional code, without which there could be reissued or make a return.
Mora UK reserves the right to cancel a coupon code immediately if you suspect that it is used in violation of any of the above, is used in any way incorrect or if you give reasons to abort weight.
6. Product Description & Colour
We have made every effort to display the colours of our Products as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot accept responsibility for any variation in colour caused by the browser software or computer system used by you. All descriptions, photographs, specifications or illustrations contained on Mora UKs' website are issued or published for the sole purpose of giving an approximate idea of the products described on the website and will not form part of the contract with you and no warranty or guarantee shall be expressed or implied in the contract with you in this regard.
All sizes and measurements are approximate; however we do make every effort to ensure they are as accurate as possible. Every effort has been made in order to ensure that all details, descriptions and prices of Products are correct at the time when the relevant information was entered onto the system.
These conditions of sale set out all the duties and responsibilities of Mora UK for the supply of products. There are no guarantees, conditions or other terms that are binding Mora UK, except those listed in a expressed in the conditions of sale.
Subject to clause the maximum liability of the parties set each other on all claims of any kind or in connection with these Conditions of Sale, whether in contract, warranty, condition, tort, strict liability, statute or otherwise, shall be limited to the amount paid to Mora UK for the product.
Subject to clause in any case, whether as a result of the breach of contrary, warranty, condition, tort, strict liability, statute or otherwise, neither party shall be liable to the other for any special, consequential, incidental or direct.
7.4.Nothing contained in these Conditions of Sale limit or exclude the liability of Mora UK against (i) death or personal injury caused by the negligence of Mora UK, (ii) the fraud, (iii) any breach of duty involving existing national laws or (iv) any liability which can not be excluded by law. Protection of personal data. Customers are informed that their personal data included in files owned by Mora UK for commercial, advertising management and customer-related business survey, which includes shipping (by mail, email or other electronic means) for commercial messages related to products, services, offers, promotions and news related to the company Mora UK.
8. Applicable Law
Purchases made through the website Mora UK and under these conditions of sale are subject to UK law
Any dispute or disagreement arising from the application or interpretation of the conditions of sale and contracts which incorporates, will be resolved in the courts of the UK, which shall have exclusive jurisdiction over any other jurisdiction. However, if the customer has the consumer been under UK law for the protection of consumers and users, the competent courts are those of the consumer's residence in UK.
10. Klarna Policy
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.
- Pay in  days: The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here: , , , , , , , and the .
- Financing: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice It including terms and conditions and Standard European Consumer Credit Information you can find here for the markets where this payment method is available: , the , , , , and .
- Direct bank transfer: Available in Germany, Austria, Belgium, Italy, Spain, Poland and the Netherlands. Your account will be debited directly after placement of your order.
- Direct Debit: Your account will be debited after shipment of the goods or tickets/ availability date of the service or in case of a subscription in accordance with the timelines communicated. You will be notified about the date(s) by email.
- Card Payments: Available in Sweden, Germany and Austria. The amount will be reserved on your card and will be debited after shipment of the goods or tickets/ availability date of the service. In case of a subscription the amount will be debited in accordance with the timelines communicated.
- [PLEASE ADJUST ABOVE AND BELOW IN ACCORDANCE WITH THE PAYMENT METHODS AND MARKETS USED]
The payment methods Pay in  days, Slice It and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on . Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
- Pay later.
- [PLEASE ADJUST ABOVE AND BELOW IN ACCORDANCE WITH THE PAYMENT METHODS USED]
Further information and Klarnas user terms you can find . General information on Klarna you can find . Your personal data is handled in accordance with applicable data protection law and in accordance with the information in .